Privacy Policy

Effective Date: January 2024

1. Introduction

At AOC Trade Group LLP, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us.

2. Information We Collect

We may collect the following types of information:

Personal Information: Information that identifies you personally, such as your name, email address, phone number, and postal address.
Non-Personal Information: Information that does not identify you personally, such as browser type, IP address, and pages visited on our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.
To process your transactions and send you related information, including purchase confirmations and invoices.
To find and prevent fraud.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist us in our operations.
Business partners for joint marketing and promotional purposes.
Legal authorities when required by law or to protect our rights.

5. Data Security

We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

You have the right to:

Access your personal information.
Request correction of your personal information.
Request deletion of your personal information.
Withdraw consent to processing of your personal information.

7. Third-Party Services

Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@aoctradegroup.kz
Phone: +771 010 101 010
Address: Building 272B, Zharokova Street, Almaty, Kazakhstan